Indicators for Benchmarking Water Supply to the Urban Poor in Ghana

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dc.contributor.authorDwumfour-Asare, Bismark
dc.contributor.authorOduro-Kwarteng, S
dc.contributor.authorNyarko, K. B
dc.contributor.authorAdjei, A. K
dc.contributor.authorAgyekum, E. K.
dc.date.accessioned2023-11-29T16:24:29Z
dc.date.available2023-11-29T16:24:29Z
dc.date.issued2014
dc.description.abstractBenchmarking urban poor access to water supply service is being promoted as an effective tool to improve the performance of water utilities in serving the poor. This study has developed and tested pro-poor indicators for measuring progress of water supply to the urban poor in Ghana. The study was conducted in the two largest cities, Kumasi and Accra. The study used indicators covering three perspectives: pro-poor policy, pro-poor tools, and service provision and quality to track water service delivery to the urban poor. The study has demonstrated that it is possible to use benchmarking to track urban water service delivery to the urban poor. The testing of the benchmarking indicators shows that there have been targeted investments for the urban poor and promulgation of pro-poor policy statements in Ghana but the Urban Water Utility and Public Utility Regulatory Commission have no existing measures for tracking any progress towards urban poor access to water and improving service provision. The study recommends the need to institutionalise pro-poor benchmarking as a tool to improve water service delivery to the urban poor in Ghana.
dc.identifier.citationOduro-Kwarteng, S., Nyarko, K. B., Dwumfour-Asare, B., Adjei, A. K., & Agyekum, E. K. (2014). Indicators for Benchmarking Water Supply to the Urban Poor in Ghana.
dc.identifier.urihttps://ir.aamusted.edu.gh/handle/123456789/1041
dc.language.isoen
dc.publisherInternatonal Journal of Innovative Research & Studies
dc.titleIndicators for Benchmarking Water Supply to the Urban Poor in Ghana
dc.typeArticle
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