MAINTAINING HEALTH AND HYGIENE PRACTICES IN THE HOSPITALITY INDUSTRY: A STUDY OF RESTAURANTS AND HOSTELS IN THE KUMASI METROPOLIS

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Date
2022-11
Authors
MARY SAFO-KWATENG
7201180051
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Food is a necessary aspect of life, but it can bring illness or death if it is polluted. In Ghana's hospitality industry, the majority of catering enterprises lack equivalent hygiene management procedures. Half the managers aren't trained to train, and many aren't even trained in basic hygiene. The study looks at how the hospitality industry keeps its health and hygiene in check. The descriptive research design with quantitative approach and exploratory design with qualitative approach was employed. The study population included medical and health professionals and managers of restaurants, hotels and other catering industry in Kumasi, Ghana. A convenient or accidental sampling method was employed. Selection was purely at the discretion of the researcher and the speed with which the researcher was able to complete interviewing one unit before another is reached. The data collection technique for the study were questionnaire and interview guide. As per gender distribution of respondents, 4 representing 50% were females whilst 4 which represent 50% were males. The study found that poor food hygiene practice will lead to those consuming the food to become severely ill, most likely with food poisoning (N = 4, M = 3.14, StD = 1.876). Majority of respondents agreed that, poor hygiene brings unsafe food (N = 5, M = 2.22, StD = 1.665). The study concluded that medical and health professionals and managers of restaurants, hotels and other catering industry should ensure safety and hygiene in their work. Furthermore, poor food hygiene practice will lead to those consuming the food to become severely ill, most likely with food poisoning. It is recommended that hospitality industry, researchers, academia, government institutions, and other stakeholders should consider the findings of the current study in making decisions concerning maintaining health and hygiene in the hospitality industry and the effect of poor hygiene on the health and hygiene practices of the hospitality industry.
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