THE MEDIATING EFFECT OF JOB SATISFACTION IN THE RELATION BETWEEN WORK ENVIRONMENT AND PRODUCTIVITY OF GHANA EDUCATION SERVICE STAFF. A CASE ETUDY OF ASHANTI REGION
THE MEDIATING EFFECT OF JOB SATISFACTION IN THE RELATION BETWEEN WORK ENVIRONMENT AND PRODUCTIVITY OF GHANA EDUCATION SERVICE STAFF. A CASE ETUDY OF ASHANTI REGION
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Date
2022-11
Authors
ABABIO, ERIC OPOKU
7201790013
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Abstract
Ghana Education Service (GES) must step outside their traditional roles and comfort zones to look at new ways of improving on work environment which increase job satisfaction and result to increase in employee productivity. The primary purpose of this study is to assess the impact of work environments on workers’ productivity in GES. Which is based on these objectives; to assess the effect of work environment on the productivity of GES staff, to ascertain the effect of work environment on Job satisfaction in Ghana Education Service (GES) staff, to determine the effect of job satisfaction on the productivity of GES staff and to determine the mediating effect of job satisfaction in the relationship between work environment and productivity in Ghana Education Service (GES) staff. To achieve the objectives of this study, the researcher targeted 1,000 GES staff of which a sample size of 100 was deduced. To achieve this, quantitative study was considered relevant with the aid of stratified sampling approach and questionnaire was administered. Multiple regressions were used to test the objectives. In line with that and to satisfy the objective of the analysis, the researcher used “stepwise regression” and "standard regression" in this study. In general, the results of the linear regression analysis reveal that all the variables under the physical environments are negatively and significantly related to workers’ productivity, whereas behavioral environment has significant mixed results in relation to workers’ productivity. These findings can be linked with Maslow’s Need Hierarchy and Herzberg Theory. In addition, the mediating effect of job satisfaction on both physical and behavioral environments on workers’ productivity indicates partial mediation, and one has perfect mediation (mistreatment behavior) as supported by the Social Exchange Theory which states that job satisfaction functions as a mediator. In relation to the practical and theoretical contributions, so far, to the best of the researcher’s knowledge, no scientific research has been found regarding the physical and behavioral environments and their effects on workers’ productivity by utilizing job satisfaction as mediation between work environment and productivity. This study will help policy-makers, management and the government to look into this phenomenon.