Impact Of Job Satisfaction, Attitude And Equity On Employee Performance: The Moderating Role Of Physical Working Environment

Abstract

This study explores the intricate relationship between job satisfaction, attitude, equity, and employee performance, with an emphasis on the moderating role of the physical working environment at Wesley College of Education. The study was motivated by the problem that despite the significant investment in human resource practices, there is an observed gap in employee performance. This study sought to investigate the potential factors contributing to this disparity. The objectives of the study were to establish whether job satisfaction, attitude, and perceived equity influence employee performance, and to ascertain the moderating role of the physical working environment in this relationship. The study employed a mixed-methods approach, utilizing quantitative data from surveys distributed to 92 employees and qualitative data from semi-structured interviews with key stakeholders within the institution. The findings revealed that job satisfaction, attitude, and perceived equity significantly affect employee performance. High levels of job satisfaction and perceived fairness were found to correspond with increased productivity and overall performance. The study further discovered that the physical working environment plays a critical moderating role. A conducive and comfortable physical environment bolstered the positive effects of job satisfaction, attitude, and equity on performance. The study recommends that Wesley College of Education, and by extension, similar institutions, should invest in measures that enhance job satisfaction, promote positive attitudes, and ensure equity among staff members. Additionally, attention should be paid to the physical working environment, ensuring it is conducive, comfortable, and inspiring. This study contributes to the broader understanding of human resource management by providing empirical evidence on the interconnectedness of these variables and their collective impact on employee performance. It provides a springboard for further research into individual and environmental factors affecting employee productivity in educational institutions.