AAMUSTED Knowledge Manager
Welcome to the AAMUSTED Knowledge Manager (Institutional Repository), an open access digital archive of scholarly intellectual and research outputs of AAMUSTED. The Knowledge Manager contains and preserves: Theses and Dissertations; Research Articles and Conference Papers; Rare and Special Materials and many other Digital Assets of the University.
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Recent Submissions
Pre-operative anxiety of patients in district hospitals in Ashanti Region, Ghana
(Acorn, 2023-09) Sawan Dankyi; Bimerew Million; Chipps Jennifer
Objectives: To investigate pre-operative anxiety of patients
at district hospitals in Ashanti Region, Ghana.
Method: A descriptive survey was conducted with patients who
were being prepared to undergo various surgical operations
at ten hospitals. The questionnaire included the Hamilton
Anxiety Rating Scale (HAM-A) and questions about factors
that may contribute to patients’ anxiety prior to surgery.
Results: Most of the 210 respondents reported anxiety with 189 (90%)
reporting some anxiety before the surgical operation (20.57/30, ±10.07), range
0–26). Respondents reported moderate anxious mood (2.14, ±1.45), tension
prior to surgery (2.00, ±1.35) and insomnia on the day before the procedure
(2.00, ±1.32). It was identified that the type of surgical procedure (3.43, ±1.36),
fear of complications (3.42, ±1.33) and possible post-operative pain (3.38,
±1.20) were the most common concerns contributing to pre-operative anxiety.
There was a positive association between type of surgery (p < 0.004), post
operative pain (p < 0.005) and concerns for family (p < 0.002) and anxiety.
Conclusion: Most respondents had some level of pre-operative
anxiety associated with the type of surgical procedure,
possible complications and post-operative pain.
INFLUENCES OF RIDER PRACTICES AND ONLINE FOOD DELIVERY SERVICES ON CUSTOMER SATISFACTION
(2024-12) Mensah, Eric Edem; Adi, Doreen Dedo; Olu, Ellen Louise; Akubia, Yaa Mawufemor; Nartey, Narteh Ebenezer; Adonu, Regina Enyonam
Purpose: This study investigates the influence of rider practices on customer satisfaction in online
food delivery (OFD) services within the Accra Metropolis, Ghana.
Design/Methodology/Approach: The study was conducted using a survey. Purposive and snow
ball sampling techniques were employed to select 120 participants who frequently use OFD ser
vices. Data was analysed using descriptive statistics, focusing on the OFD-SERV dimensions:
system operation, traceability, reliability, meal maintenance quality, hygiene, assurance, and se
curity.
Findings: Customers valued system operation, traceability, and meal maintenance, while assur
ance and security dimensions received lower satisfaction ratings. Rider politeness, neat appear
ance, and the use of protective gear were found to influence customer satisfaction significantly.
However, issues such as food mishandling and late deliveries were identified as key concerns that
negatively impacted customer experiences.
Research Limitation: One major limitation encountered was difficulty obtaining the sampled re
spondents to whom the questionnaire was to be administered.
Practical Implications: Improving rider training, especially in communication and hygiene prac
tices, could enhance customer satisfaction and retention in the OFD industry.
Social Implications: The study has the potential to help marketing managers develop strategies
that enhance service quality. This would strengthen the business brand and boost overall sales,
improving customer satisfaction and economic growth.
Originality/Value: This study contributes to the limited literature on OFD services in Ghana by
addressing service assurance and security gaps that could further strengthen customer trust and
loyalty.
Nutritional quality of meals served under the Ghana school feeding programme at the Upper West and Central Region of Ghana
(2019-04-08) Bigson Kate; Essuman Edward Ken; Boadu Vida Gyimah; Otoo Gifty Serwaa
This research evaluated the nutritional quality of meals that were served to school children under the
Ghana School Feeding Programme in Wa and Cape Coast. A cross-sectional and descriptive survey
research designs were employed from which purposive and simple random sampling technique was
adopted. In all, a total of 720 respondents were selected and that comprised 600 pupils, 60 teachers and
60 kitchen staff. Data were also obtained using questionnaire, observation and unstructured interview
instruments. The data were then analysed with database and statistical software such as SPSS, ESHA,
FNPD and USDA National Nutrient Database for Standard Reference. Qualitatively, the findings revealed
that meals served in the schools had most of the needed food nutrients. However, the mean daily
nutritional values intake of the pupils in the schools in both studied areas did not meet the
recommended nutrient intake value. It is therefore recommended that the government should enhance
the nutritional quality of the meals served to the pupils by supplying vitamin supplements. Again, the
government should consult experts in food and nutrition in each region to redraw menu which has
nutritional benefits from locally grown foods.
Assessment of Farmer’s Usage of Pesticides on Cocoa Farms at Sefwi Wiawso District in the Western Region of Ghana
(2021) Boadu Vida Gyimah; Boadu Maxwell Osei
Cocoa is the most important agricultural export crop in Ghana, and the country has an enviable reputation of producing high quality cocoa. Pests of cocoa are mostly controlled by the application of conventional insecticides. The study investigated farmers’ knowledge, pesticide use pattern and practices along the cocoa production chain. Descriptive survey design was used for the study since the researchers wanted to find out farmers opinion on the use of pesticides at Sefwi Wiawso in the Western Region. Purposive sampling technique was used because it captures the area which was relevant to the study. Questionnaires were administered to 84 cocoa farmers. The findings of the study revealed that majority of the farmers had indepth knowledge and skills in all aspect of farming since cocoa farming is their main vocation. Cocoa farming is their main source of income, hence are not able to follow the recommended pesticide usage regulation before harvesting. Consequently, it could lead to higher pesticide residue levels of the cocoa beans. With regard to the recommendation, there should be a lot of training programme for the farmers which should be organized by Ghana Cocoa Board and CODAPEC programme should be restored to regulate the use of pesticide by farmers. This is to ensure that the pesticides residue levels in the country’s cocoa beans are within the permissible levels to avoid the rejection of beans from Ghana with its associated international sanctions and loss of substantial revenue
The Impact of Different Drying Techniques on the Physicochemical and Quality Characteristics of Oil Palm Fruit Mesocarp (Elaeis guineensis)
(2021-12-24) Boadu Vida Gyimah; Essuman Edward Ken; Otoo Gifty Serwaa; Bigson Kate
Drying is one of the traditional means of preserving food. However, various drying methods can influence the nutritional and
bioactive constituents of the food product. This study is aimed at evaluating the effect of different drying methods on the
proximate composition, physicochemical properties, and minor constituents of palm oil fruit mesocarp. Two varieties of fresh
oil palm fruit (dura and tenera) were processed to separate the mesocarp from the other part of the fruit. The fresh fruit
mesocarp was divided into five groups and subjected to different drying methods. Proximate and physicochemical
characteristics of the oil palm fruit mesocarp were determined. The dried mesocarp had low moisture content (1.49-3.28%),
high crude fat content (78.10-90.60%), carbohydrate (4.41-15.12%), crude protein (0.93-3.40%), and ash (0.53-1.15%). The free
fatty acid (FFA) (1.06-3.54) and acid value (AV) (2.17 to 8.83mgKOH/g) were lower because the samples were heated at 100°C
for 30min. The lower pH, FFA, AV, titratable acidity, moisture content, and high antioxidant activity of the oil palm fruit
products could be an indication of shelf stability against microbial contamination and rancidity