Employee Efficiency And Organizational Growth Of Non- Teaching Staff At Kumasi Technical University (Kstu). The Mediating Role Of In Service Training

Abstract

The purpose of this study was to evaluate the effect of in-service training on the relationship between employees’ efficiency and organizational growth at Kumasi Technical University (KsTU). The objectives of the study were to assess the effects of in-service training on employees’ efficiency at Kumasi Technical University, to determine the effects of in-service training on organizational growth of the University, to analyze the effects of employees’ efficiency on organizational growth in the University and to ascertain the effect of in-service training on the relationship between employees’ efficiency and organizational growth at Kumasi Technical University. The targeted population was all the non-teaching staff of Kumasi Technical University and the sample size was 191. The method used were quantitative and qualitative where the respondents were divided into two groups, i.e. non-teaching staff and Human Resource Department. The findings of the study were that employees at KsTU work harder as a result of in-service training and the effects of employees’ efficiency on organizational growth at the University was enhanced productivity. The study recommended that the University’s administration should organize professional development sessions for its employees, encourage and inspire its staff to participate in in-service training programs, and secure funding to support in-service training initiatives for the staff. This will help the University to retain its potential staff.