The Importance Of Training On Employee Job Satisfaction And Retention Among Administrative Staff - A Case Study Of Aamusted

Abstract

The study was carried out to investigate importance of training and job satisfaction on employee retention at Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development, Asante Mampong Campus. Methodologically, the study was a descriptive survey that involved the use of questionnaires to collect data from the target population. The research population was employees (senior staff and senior members) of Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development, Asante Mampong Campus. The accessible population in the area of research was one hundred and forty-one (141).Purposive and Convenience sampling techniques were used to sample one hundred and twenty-two respondents. The findings showed that study that employees perceive that training actually benefits them and job satisfaction influence their work habit. At the individual level, it was discovered that respondents perceive that job satisfaction increases the confidence and commitment of staff, that training improving the skills of employees, that training helps in the acquisition of new knowledge, that job satisfaction changes the attitude and behaviours of employees. It was recommended that Management should through it research department conduct a periodic research into the training needs of the staff at Akenten Appiah-Menka University of Skills Training and Entrepreneurial Development, Asante Mampong Campus. This would help management of the university to be always abreast with issues for employee retention.