A Study Of Communication Link Between Management And Non Management Employees Within The Kumasi Technical University (Kstu)

Abstract

The purpose of this study was to find out the internal communication mechanisms used between management and employees in the Kumasi Technical University (KsTU). The objective of the study were to identify the internal communication mechanisms at the Kumasi Technical University; to find out the communication tools used in the daily activities between management and non-management staff of the University; to find out the communication challenges encountered by the Technical University and to identify communication functions of management within the Technical University. Descriptive survey design was used for the study. The targeted population was all Senior high school headmasters and teachers. Questionnaires were used to gather data for the study. Data were analyzed with simple descriptive statistics such as tables, percentages and frequencies. The study found out that management in educational institutions, as defined in this study; perform both administrative and academic functions. Findings also showed that a higher number of employees appreciate the need for Employee Relations Units in educational institutions. The study recommended that Management should nurture a team environment whereby the leaders consider themselves as team members, not act as someone who manages the members. When managers take an active part in the daily activities and