A Study On Exploring Critical Success Factors Of Stakeholder Management In Construction Projects In Cape Coast

Abstract

Stakeholder’s management in construction projects depending on the environment, complication, and procurement method adopted; stakeholders are involved at different phases of the project undertaking different tasks and duties. These stakeholders with variable influence and power, play key roles in the success or failure of the project. Hence, construction projects are normally influenced by success elements that can help parties reach their envisioned goals with greater proficiency. The purpose of this study is to identify the various project stakeholders, examine the roles of project stakeholders, and also examine the impact of stakeholders on construction projects, and finally to determine the critical success factors of stakeholders’ management leading to construction project success in Cape Coast. Many critical success factors such as factors related to project manager ‘s performance, factors related to organization, factors related to the project, and factors related to the external environment which become obvious from this study would be useful to ascertain which factors impact on the success of projects. Stakeholder Management is therefore indispensable if project goals are to be achieved. The research develops on the existing performance area outlined to advance a contingency-based model for evaluating construction projects in Cape Coast. This research also focused on the key elements and best methods that lead to the success of the project in cape coast, the exploration of likely indicators for its evaluation, and the identification of the critical success factors. In an attempt to fill this research gap, a questionnaire survey was carried out in Cape Cost – of Ghana to gather the views of construction practitioners and clients concerning the relative significance of CSFs for stakeholder management. Findings from this report showed that all selected CSFs are regarded as critical by most respondents for the success of stakeholder management in construction projects. The factor concerning Effective Program Time Management is considered most essential for managing stakeholders, Project success criteria; project success factors; leading performance indicators; stakeholders; complexity critical success factors.